Компетенция — различия между версиями
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Версия 13:58, 18 ноября 2016
Компетенция (Competence) - характеристика представителя заинтересованной стороны или члена команды, которая отражает способность выполнять работу. Компетенция описывает возможность выполнять определенную работу. Компетенция определяет последовательность уровней компетентности – от минимального уровня компетентности до максимального уровня. Обычно, это уровни в диапазоне от 0 – «помогает» до 5 – «улучшает».
Уровни компетентности
OMG Essence определяет следующие уровни компетенции "Лидерство" и контрольные вопросы для проверки каждого уровня:
| № | Уровень | Level | Описание уровня | Контрольные вопросы |
|---|---|---|---|---|
| 1 | Принимает участие | Assists | Demonstrates a basic understanding of the concepts and can follow instructions. | ❑ Understands and conducts his or her self in a professional manner.
❑ Is able to correctly respond to basic questions within his or her domain. ❑ Is able to perform most basic functions within the domain. ❑ Can follow instructions and complete basic tasks. |
| 2 | Действует | Applies | Able to apply the concepts in simple contexts by routinely applying the experience gained so far. | ❑ Is able to collaborate with others within the Team
❑ Is able to satisfy routine demands and simple work requirements. ❑ Can handle simple challenges with confidence. ❑ Can handle simple work requirements but needs help in handling any complications or difficulties. ❑ Is able to reason about the context and draw sensible conclusions. |
| 3 | Руководит | Masters | Able to apply the concepts in most contexts and has the experience to work without supervision. | ❑ Is able to satisfy most demands and work requirements.
❑ Is able to speak the domain language with ease and accuracy. ❑ Is able to communicate and explain his or her work ❑ Is able to give and receive constructive feedback ❑Knows the limits of his or her capability and when to call on more expert advice. ❑Works at a professional level with little or no guidance. |
| 4 | Адаптируется | Adapts | Able to apply judgment on when and how to apply the concepts to more complex contexts. Can enable others to apply the concepts. | ❑ Is able to satisfy complex demands and work requirements.
❑ Is able to communicate with others working outside the domain. ❑ Can direct and help others working within the domain. ❑ Is able to adapt his or her way-of-working to work well with others, both inside and outside their domain. |
| 5 | Внедряет новшества | Innovates | A recognized expert, able to extend the concepts to new contexts and inspire others. | ❑ Has many years of experience and is currently up to date in what is happening within the domain.
❑ Is recognized as an expert by his or her peers. ❑ Supports others in working on a complex professional level. ❑ Knows when to innovate or do something different and when to follow normal procedure. ❑ Develops innovative and effective solutions to the current challenges within the domain. |