Категория:Компетенции

Компетенция (Competence) - характеристика представителя заинтересованной стороны или члена команды, которая отражает способность выполнять работу. Компетенция описывает возможность выполнять определенную работу. Компетенция определяет последовательность уровней компетентности – от минимального уровня компетентности до максимального уровня. Обычно, это уровни в диапазоне от 0 – «помогает» до 5 – «улучшает».

Компетенции OMG Essence

Ядро OMG Essence имеет набор компетенций команды в каждой области интересов:

  1. В области интересов клиента (customer):
    • Представительство стейкхолдера (Stakeholder Representation) - способность собирать, сообщать и балансировать потребности стейкхолдеров, а также представлять их видение (views)
  2. В области интересов решения (solution)
  3. В области интересов деятельности (endeavour)

Уровни компетентности

OMG Essence определяет следующие уровни компетенции и контрольные вопросы для проверки каждого уровня:

Уровень Level Описание уровня Контрольные вопросы
1 Принимает участие Assists Demonstrates a basic understanding of the concepts and can follow instructions. ❑ Understands and conducts his or her self in a professional manner.

❑ Is able to correctly respond to basic questions within his or her domain.

❑ Is able to perform most basic functions within the domain.

❑ Can follow instructions and complete basic tasks.

2 Действует Applies Able to apply the concepts in simple contexts by routinely applying the experience gained so far. ❑ Is able to collaborate with others within the Team

❑ Is able to satisfy routine demands and simple work requirements.

❑ Can handle simple challenges with confidence.

❑ Can handle simple work requirements but needs help in handling any complications or difficulties.

❑ Is able to reason about the context and draw sensible conclusions.

3 Руководит Masters Able to apply the concepts in most contexts and has the experience to work without supervision. ❑ Is able to satisfy most demands and work requirements.

❑ Is able to speak the domain language with ease and accuracy.

❑ Is able to communicate and explain his or her work

❑ Is able to give and receive constructive feedback

❑Knows the limits of his or her capability and when to call on more expert advice.

❑Works at a professional level with little or no guidance.

4 Адаптируется Adapts Able to apply judgment on when and how to apply the concepts to more complex contexts. Can enable others to apply the concepts. ❑ Is able to satisfy complex demands and work requirements.

❑ Is able to communicate with others working outside the domain.

❑ Can direct and help others working within the domain.

❑ Is able to adapt his or her way-of-working to work well with others, both inside and outside their domain.

5 Внедряет новшества Innovates A recognized expert, able to extend the concepts to new contexts and inspire others. ❑ Has many years of experience and is currently up to date in what is happening within the domain.

❑ Is recognized as an expert by his or her peers.

❑ Supports others in working on a complex professional level.

❑ Knows when to innovate or do something different and when to follow normal procedure.

❑ Develops innovative and effective solutions to the current challenges within the domain.

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